Totally Unreliable with Zero Customer Service.
My wife and I got married on August 14th and had contacted Paris Bakery and Café to cater the meat. We had arranged everything, paid the deposit for the meal, the main course for 75 people. On the day of the wedding, we called them around noon for a 6:30 wedding and let them know that we wanted them to set up around 6:40. We told them that we would deliver the chafing dishes to them on Monday morning.
The wedding went well. We went to the head of the line for dinner and then I noticed that there were no chafing dishes on the table. None. I put my dish down on our table and tried to find a phone book. Finally I called and talked with the owner. When I asked him about catering our wedding, he said that he was planning it for the 14th, the next day. I then heard him exclaim “Oh my god” as he figured out that it was the 14th and that he had screwed up our wedding. He didn’t come to the wedding to see if there was anything that he could do, didn’t call the next day nor did he e-mail. He waited for us to call him. Despicable. Do not rely on these people. Unfortunately we relied on Paris Bakery to make our event special. They are totally unreliable.
Excellent desserts!. They food and prices at the Paris Bakery Cafe are good. Make sure to save some room for the Napoleon. It was a perfect ending to our meal.
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