Taylored Restoration is doing a three room, two hallway restoration job for my husband and me. The living room, dining room, and entryway hall are two stories high. Fred has been doing the painting. He is extremely professional and did a wonderful job. He is the best painter we have had (and we had used several companies in the past). In the future, I will call Taylored and ask for Fred for painting projects. Andrew has been doing the majority of the work over the past week and a half. Andrew is incredible. He is professional, courteous, hardworking and is an incredble representative of the company. He has done everything that is humanly possible to make this project as painless for us as possible, while being efficient and professional. My husband is very handy and has done a lot of work on our house in the past, and he is very impressed with Andrew, his overall knowledge, and his proficiency with all aspects of the job. While I think our walls and ceiling look fantastic, I was also very impressed with Andrew's customer service skills. We specified a specific paint shade for the walls while working with Travis. We even provided the can to ensure color consistency. Lowe's mixed up the wrong shade of paint. I was not happy with the first coat. My husband called Andrew and he went to Lowe's and had the entire problem resolved before 8:00 a.m. Our second coat is the correct color and I am really happy. The original color clashed with my remaining wallpaper. I will definitely recommend Taylored to my friends and will tell my insurance company (USAA) how happy I am with your services.
I liked that Taylored Restoration provided clear information about the process and accomplished the work in a timely manner.
Quick response. Quick response to our problem, friendly and knowledgeable workers.
Highly recommended. We wish we would have used you to begin with!
Extremely professional. They were extremely professional and personable. They took special consideration for the situation and the time constraints that we had. We felt they did their best to limit our cost and went above and beyond to ensure a quality end result. We would use Taylored again and recommend them to others.
Quick response. They always responded quickly and met with me according to my schedule. They are very detail oriented. they put up with difficult situations and are patient with renters abusing them. They even took care of their big dog. The work is phenominal and when the renters reported a back up of the drain, someone was there within an hour and provided plumber referrals. The teams chosen for the subcontract work were excellent as well and I feel Taylored went above and beyond.
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