Alaska Tire Svc

Poor Attitude

by ClintR

I just picked up my SUV after Alaska Tire Service installed 4 new tires. I noticed that they hadn't washed the blue coating off of the white sidewall lettering. So I asked them to wash it off. To my surprise they refused and not at all politely. The response I got was "I'm not a car wash I'm a tire shop". A tire shop with no pride in their work or customer service. This concerns me for any future dealings I have to have with them. I am not looking forward to it; hopefully I have no trouble with the tires. I would not recomend them to anyone based on my first 10 minutes of experience.

Only place i have trusted my vehicle with and i'm picky

by SiberianTiger

I have been going throught this place for years. It started off i bought a truck from some dealer years ago... I brang it to them to change the tires. Come to find out the dealer had the wrong tire on my truck..They had car tires on it instead of truck tires. This truck is a heavy duty k-2500 ..If i would had of looked myself i would of noticed this. I hadnt had much money left to buy new tires for it because i spent a hefty chunk of money in cash in this truck... Matt was kind enough to buy my crappy tires and give me a good deal on new ones.

Ever since then ive brang in 5 different vehicles through the years for tire change overs. NEVER HAD A PROBLEM besides the typical Alaskan problem when it first snows its hard to make an appointment that day. I also dont like you cannot make an appointment in a day in advance. That you have to call early in the morning and hope you are caller number #1. But besides that our family and extended family has never had a problem.

• Pros: They have tv while you wait
• Cons: parking suc*s

Terrible Tire Service

by AlaskaGirl

DO NOT BUY TIRES

FROM ALASKA TIRE SERVICE

this has to be one of the worst tire shops in anchorage. Terrible Terrible service.

First, wrong type of tire, i asked for all season got studs. Wasn't a problem, i ignored it, went on my way.

Then found the balance was off on the tires. had to go back a second time. Still not a problem.

THEN the weight was off on every single tire. had to go back a third time.

THEN the rear tires were in horrible condition with no studs left on them anyway, and a different size than what i asked for.

So i had to deal with the rude people at the counter to get me no where

they basically said "oops, what do you want us to do about it?"

well i'd like you to realize you guys are running a terrible business here and really need to be more careful with what you do. Do your job. Do a good job. And we'll all be on our way.

Never going back again. I'd recommend to stay far far away from this place, unless you love wasting time with brain dead grease monkeys that dont know what 'customer service' means.

An apology would have been nice

• Pros: they have tires
• Cons: TERRIBLE customer service. Poor workmanship