Panda Restaurant

Doesn't Recommend

Amy N.

Joined 1 year ago

TERRIBLE SERVICE. I had a night with friends staying home and watching a movie when we decided to order Chinese food. We ordered 3 dinner meals. We waited an hour and twenty minutes until it was delivered. The delivery driver didn't knock or ring the doorbell; he just turned the handle and walked in!! It scared us all. Then we only got 2 of the 3 meals we ordered. When I called and complained, the woman on the other end handed the phone to another woman (possibly a manager) who spoke better English. She apologized and stated if i wanted to make another order for the third meal she could give me a discount. I stated that I'd be more than willing to pay full price if they could just have it delivered in 20 minutes. I live 20 blocks away from the restaurant and this call was placed at 8:45pm, it would only take 10 minutes for delivery. The woman stated she didn't have control of the drivers and that she could guarantee a 45-1hr delivery time but not 20 minutes. I mentioned that its a business and they should have control of their staff. I then told her that if it took more than 20 minutes, I couldn't guarantee I’d pay them. I was not going to wait two and a half hours after my first initial phone call to eat dinner. Very poor customer service and I WILL NEVER ORDER FROM THEM AGAIN and should suggest the same to everyone.

Recommends

Shaweeg

Joined 4 years ago

Best Hot Peppered Pork anywhere. We eat out every weekend. This is the only Chinese restaurant we eat at since the Bear Paw in Eagle River changed ownership. They should put more tofu in the hot and sour soup and they should let you know how large their portions are. I meal can feed 2 people. Don't even think about getting soup an entree and egg roll you can't eat it all

Doesn't Recommend

llcjtorn

Joined 7 years ago

VERY SCARY. Would never eat there because of food handling practices. Seen them putting there chicken raw cut up in cardboard box on the floor where everyone was stepping over it.

Recommends

johnjenn

Joined 10 years ago

Reviewer. Food served is well prepared, and in large good portions. Service was friendly, open late for the "later crowd". Recommend sit down, rather than take-out.

Recommends

babyboo_105

Joined 11 years ago

Ummm Ummm Good!!!. this restaurant i would have to say is the best out of any chinese restaurant in Anchorage Ak everytime someone ask me where to eat i tell them pandas i wont eat at any other chinese restaurnt in town they should have a Gold medal for the food they make it is wonderful the serving ar so big you get your money's worth and the service is good all i can say about this store is ummmmmmm ummmm good!!!!